| 1.How can I trust you? |
Our company is registered as a legal corporation in Chinese Department of Economic and Social Affairs'. We own professional level rooms and expert players. We attach great importance to the order of every single customer and cherish all the cooperation opportunities with customers. Credit is our life and we won't play any joke on it, please do believe.
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| 2.Where is your company located? |
Our company is located in the western big city-Chongqing. Currently, there are 200 staffs and we can accomplish every order excellently. Moreover, our company is becoming stronger and we will do best for you!
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| 3.why the price of your leveling is cheaper than other's ? |
| As everyone knows, China is "the world factory" and all the expenses are lower than the developed countries. We are in China, so we can assure you of the best services and the lowest costs. |
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| 4.How do you level my character? |
| We assign 3 expert players,24hur/day to leveling your character, they kill monster over and over again and do simple quests to upgrade your character. All the work is done by real person , we never use bots or macros. |
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| 5.Do you use bots or macros? |
| No! We do not use any bots, macros or any other third parties in-game behavior that is forbidden to perform our services. We have over 200+ employees that personally work on your character. This ensures your character is leveled the safest way possible. |
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| 6.Will you use my character to PK (player-kill) or KS (kill-steal)? |
| No! We will never involve your character in PKing, KSing, farming or any other behavior that is frowned upon. |
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| 7.What do you do if someone sends a tell to my character? |
Normally we will respond as if /DND when another player sends you a tell, however if a GM sends you a tell we will say hello to him or her. We can respond in any way you like though. If you have any specific answers you would like us to use, please just let us know and we will be sure to use them. |
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| 8.I don't want my guild or friends to know that you are playing my character. What will you do? |
| They will see you as /DND what shows "don't interrupt me now, I will talk to you later" and we will act so when they send you a tell.Also you can give me a reply you want and I will follow what you told me too. |
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| 9.Do I keep the money & items gained while you train my character? |
| Of course! You retain all gold and loots during the power leveling. In additional, you will typically gain good equipments and substantial game money. We will sell useless items(like gray and bad green items) to vendors, put good ones(like rare or epic or good green gears)in bank. |
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| 10.Can I play with my character while leveling? |
| Yes! If you want, please contact the live-help at any time, we stop level for a while.When you are in game,please don`t take away or sell the gold and equipment.they are necessary to leveling.after you leave the game,don`t forget to inform the customer service representative.We`ll go on leveling immediately.We also delay the time of accomplishment according to the time you spend in game.Of cause,you can choose the hour service,it is more convenience. |
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| 11.After I pay, When do you start to level? |
| Normally, we start leveling within 30m after receiving your oder. Sometimes our departments can get full and it may take longer for your order to start.In this condition,we`ll inform you at once and let you know the waiting time. |
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| 12.What security precautions are taken to protect my personal information? |
| We take your privacy extremely seriously. We have systems in place to screen every order and protect who has the given orders information. Information given to us is never disclosed to any third parties and is only given to those in our company who need it to complete your order. Once your order is completed, please do change your password. |
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| 13.Are you affiliated with any other gaming companies? |
| No. We are an independent company that is 100% focused on providing services in massively multiplayer games. We have no affiliations with any game related companies at this time. |
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| 14.How can I order your service? |
| Please choose the leveling service that you want on our site, after done it ,fill in your information according to the instruction of page.After pay, you`ll receive your order number.you can check the status of your oder by the number.If the service you need, but not list on our site,you can contact us by live-help, AIM, YAHOO, MSN, or e-mail, we`ll customize the service you need. We`ll send you e-mail at the beginning and the end of the order. |
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| 15.What payment methods do you accept? |
| We prefer PayPal but also accept Western Union and Moneybookers |
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| 16.What is PayPal and how does it work? |
| Paypal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at paypal.com and proceeding through their easy verification process, you may transfer money to from your bank account into your PayPal account begin making purchases online from websites like as amazon.com, eBay, and of course Toppowerlevel.net. Paypal is one of the most widely accepted electronic payment services used today, to reliably, instantly, and safely move money between accounts worldwide. |
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| 17.How do I open an account in PayPal? |
| To open an account in Paypal, simply visit paypal.com. From there you can click on the "Sign Up" button and follow the registration process. PayPal has a user-friendly system to help new users create their accounts. |
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| 18.How do I verify my PayPal account? |
| The Paypal verification system is quite simple and easy. Once you have created your Paypal account, you have the option to acquire verified status by completing a process through your bank. After logging into your PayPal account, click the option that says "Verify My Account," and follow the instructions. PayPal will make two small deposits into the bank account attached to your PayPal account and they will request that you verify exactly the amounts that they have deposited. After checking your bank records, simply enter the deposit amounts into PayPal's query page and your account will then attain verified status. |
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| 19.How to pay with credit card without a Paypal account |
You can easily use your Visa, MasterCard, American Express, or Discover card by selecting "PayPal" as your payment method.
You will be redirected to the PayPal checkout page, once there you may
- either login to your PayPal account if you have one
- or if you do not have a PayPal account simply click the button that says;
"If you do not currently have a PayPal account, Click Here".
You will then be able to enter your credit card information. |
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| 20.My shipping address is not confirmed. How can I confirm my shipping address? |
| Go to www.Paypal.com and click on help , use keyword confirm shipping address in the help search box |
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| 21.I forgot to include my Confirmed shipping address. What Should I do? |
| Please visit www.Paypal.com and log into the same Paypal account that you placed your order from. Click on the ¡®Send money' tab and input the following |
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| 22.Why is my shipping address unconfirmed? |
| PayPal uses an Automated Verification System to verify credit card billing addresses that are entered on the system. An address is confirmed if it is associated with a credit card or can be independently verified by PayPal. Gift Addresses and addresses associated with a Switch or Solo debit card cannot be confirmed. Currently, our system cannot verify most non-U.S. credit card billing addresses.
These types of security measures are unfortunately necessary in an online environment where it is difficult to check someone's identity. In the physical world, sellers can check someone's credit card and driver's license. In the online world, where simple and effective identification tools do not yet exist, we have to take different precautions. We believe that
these safety precautions are in the interest of all our members.
5. I am using Paypal Mastercard. Why can't I process the payment?
Paypal is having some problems in processing funds through Mastercard payment. We will accept VISA payment on this site at the moment. |
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